SERVICES — FEES & CHARGES
Fees & Charges.
The approved fee schedule for all RCD services. Fees are confirmed at the ticket issuance stage after your complaint or application is reviewed.
Approved Fee Schedule
| Service | Fee | Notes |
|---|---|---|
| Complaint Filing — Tenant | As prescribed | Fee confirmed at ticket issuance stage |
| Complaint Filing — Landlord | As prescribed | Fee confirmed at ticket issuance stage |
| Mediation Referral | As prescribed | Shared between parties where applicable |
| Tenancy Registration | As prescribed | Per tenancy unit registered |
| Document Certification | As prescribed | Per document certified by the Department |
| Copy of Case Record | As prescribed | Subject to data protection requirements |
Note: The fee schedule above shows current service categories. Exact prescribed amounts are confirmed at the ticket issuance stage and are subject to revision by the Department. Contact your nearest regional office or the head office for the current prescribed amounts.
Fee Assistance
The Department is committed to ensuring that cost does not prevent access to lawful remedies. If you are unable to pay the applicable fee due to financial hardship, contact your nearest regional office to enquire about assistance provisions.
Emergency tenant protection matters — including active illegal eviction and lockout situations — are handled as a priority regardless of fee payment status.