COMPLAINT & MEDIATION

File a Formal Complaint.

Any tenant, landlord, or affected party may file a complaint with the RCD. All complaints are reviewed, ticketed, and assigned to a case officer or referred to ADR within 2 business days.

Types of complaints accepted:

Unlawful EvictionExcess Advance RentHarassment & IntimidationIllegal Rent IncreaseFailure to MaintainTenancy Agreement Dispute

Before You File — Have These Ready:

  • •Your tenancy agreement or rental contract (if available)
  • •Written notices, letters, or messages from your landlord
  • •Receipts for rent and advance payments made
  • •Photographs or other evidence of the issue
  • •Dates and descriptions of all relevant incidents
  • •Identification document
1
Your Info
2
Property
3
Incident
4
Evidence & Submit

Step 1: Your Info