Rent Control Department
Ministry of Works, Housing & Water Resources

FairRent.LawfulProcess.TrustedProtection.

The Rent Control Department supports tenants and landlords through lawful rent administration, dispute resolution, and protection against unlawful eviction in Ghana.

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Complaints Filed
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Regional Offices

Facing illegal eviction, lockout, or threats? Official intervention is available. Contact the Tenant Protection Rapid Response Unit immediately.

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DISPUTE RESOLUTION

Complaint Filing

Submit a formal complaint through our structured intake process. Receive a ticket, get officer assignment, and track your case to resolution.

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ALTERNATIVE DISPUTE RESOLUTION

Mediation & ADR

Pre-mediation and ADR services provide a faster, less adversarial path to resolving rent disputes between tenants and landlords.

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NATIONAL RENT REGISTER

Tenancy Registration

Register tenancies as part of Ghana's digital rent management system. Proper registration protects both parties and supports lawful administration.

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RIGHTS & EDUCATION

Public Education

Access plain-language guidance on tenant rights, landlord duties, advance rent rules, and lawful eviction processes under Act 220 and PNDCL 138.

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How a Complaint Works

01

File

Submit your complaint with supporting documents. A ticket is issued and billing confirmed within 2 business days.

02

Verify & Assign

Your case is reviewed, verified, and assigned to an officer or referred to ADR for mediation.

03

Resolve

Receive a binding outcome — through mediation settlement or a formal hearing decision — with full documentation.

2026–2030 Reform Highlights

The Strategic Plan establishes six pillars for lawful, fair, and predictable rent administration in Ghana.

01

Lawful Rent Compliance

Advance rent reduction and lawful rent enforcement across Ghana.

02

Mandatory ADR

Pre-mediation and alternative dispute resolution as the primary pathway for rent disputes.

03

National Rent Register

A digital tenancy system for transparent, accountable rent management.

04

Standardised Agreements

Uniform tenancy agreements and rent guidelines for all parties.

05

Tenant Protection

Anti-illegal eviction enforcement and rapid response mechanisms.

06

Institutional Integrity

Accountability, public confidence, and anti-corruption standards.

AI Assistant

Have a Question?
Ask Ama, Our AI Assistant.

Get instant answers about tenant rights, complaint procedures, advance rent rules, and more — available 24/7.

Ama, RCD Assistant
RCD
Hello! I'm Ama. I can help with tenant rights, complaint procedures, advance rent rules, and more.
My landlord is demanding 6 months advance rent. Is that legal?
RCD
No — under Act 220, the maximum is 3 months. Anything above that is unlawful. You can file a complaint at /complaints.

Recent Announcements

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REFORM

2026–2030 Strategic Plan Now in Effect

The RCD's five-year Strategic Plan launches six major reform pillars including mandatory ADR, the National Rent Register, and the Tenant Protection Rapid Response Unit.

LEGISLATION

Rent Bill 2026 Advances to Parliament

The emerging Rent Bill 2026 will support the transition to the Office of the Rent Commissioner, strengthening institutional authority and enforcement powers.

NOTICE

Advance Rent Enforcement Drive Underway

The Department has intensified enforcement against landlords demanding more than three months' advance rent, in violation of Act 220 and PNDCL 138.